Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "user") and Highly Tactical British Security Ltd ("HTBS", "we", "us", or "our"). By accessing or using our website at www.highlytactical.co.uk, requesting a quotation, or engaging any of our security services, you agree to be bound by these Terms in full.

If you do not agree with any part of these Terms, you must not use our website or services. We reserve the right to update these Terms at any time; your continued use of the website following any changes constitutes your acceptance of those changes.

2. Company Information

This website is operated by Highly Tactical British Security Ltd, a company registered in England and Wales. Our registered details are as follows:

• Company Name: Highly Tactical British Security Ltd
• Trading Name: HTBS
• Country of Registration: England and Wales
• Registered Office: United Kingdom
• Website: www.highlytactical.co.uk
• Email: info@highlytactical.co.uk
• Telephone: +44 7743 038934

HTBS is a Security Industry Authority (SIA) Approved Contractor and operates in full compliance with all applicable laws and regulations governing the private security industry in the United Kingdom, including the Private Security Industry Act 2001.

3. Services Provided

Highly Tactical British Security Ltd provides a comprehensive range of professional security services to commercial and private clients across the United Kingdom. Our services include, but are not limited to:

• Manned guarding and static security officer deployment
• Mobile patrol and alarm response services
• Electronic security systems design, installation, and monitoring (CCTV, access control, intruder alarms)
• Close protection for high-profile individuals and executives
• Event security and crowd management
• Key holding and lock/unlock services
• Cash-in-transit and secure logistics
• Security dog handling services
• Risk assessments, security surveys, and consultancy

All operational security personnel deployed by HTBS hold valid SIA licences appropriate to their roles. HTBS maintains all necessary regulatory approvals, accreditations, and insurance for the services it provides. Specific service terms, scope of work, and operational requirements are governed by individual service agreements entered into separately from these Terms.

4. Service Contracts

The provision of security services by HTBS is governed by separate written service agreements or contracts entered into between HTBS and the client. These Terms of Service relate primarily to the use of the HTBS website at www.highlytactical.co.uk and do not constitute a service contract for operational security services.

Any formal engagement of security services will require:

• A signed service contract or written agreement detailing the scope, duration, and terms of the engagement
• Completion of client onboarding and due diligence processes as required by HTBS
• Agreement to the applicable service-level terms, pricing, and schedules
• Compliance with any site-specific instructions, risk assessments, or method statements

In the event of any conflict between these Terms of Service and a separate written service agreement, the written service agreement shall take precedence in respect of the provision of operational security services.

Cancellation and Variation

Any cancellation or variation of service contracts must be made in accordance with the terms set out in the applicable service agreement. HTBS reserves the right to suspend or terminate services in the event of non-payment or material breach by the client.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the exclusive property of Highly Tactical British Security Ltd or its content suppliers and is protected by United Kingdom and international copyright, trademark, and intellectual property laws.

The HTBS name, shield logo, branding, and all associated trade marks and service marks are the exclusive property of Highly Tactical British Security Ltd. You are strictly prohibited from:

• Reproducing, copying, or distributing any content from this website without prior written consent from HTBS
• Using any HTBS trade marks, logos, or branding in any manner that could cause confusion or imply an association with HTBS without authorisation
• Creating derivative works from any content on this website
• Using content from this website for any commercial purpose without a formal licensing agreement
• Removing or altering any copyright, trade mark, or other proprietary notices

Limited permission is granted to temporarily download one copy of materials from the HTBS website for personal, non-commercial, transitory viewing only. This licence does not include the right to modify or copy the materials, use the materials for commercial purposes, or transfer the materials to another person.

Any enquiries regarding licensed use of HTBS intellectual property should be directed to legal@highlytactical.co.uk.

6. Website Use

Permitted Uses

You may use this website to browse information about HTBS services, make general enquiries, request quotations, and contact our team for legitimate professional or personal security-related purposes.

Prohibited Uses

You must not use this website or any content derived from it for any of the following purposes:

• Any unlawful purpose or in violation of any local, national, or international law or regulation
• To transmit any unsolicited commercial communications (spam)
• To collect or harvest personal data about other users
• To upload or transmit viruses, malicious code, or any other harmful software
• To attempt to gain unauthorised access to any part of the website, server, or database
• To conduct any form of automated data scraping, crawling, or harvesting without the prior written consent of HTBS
• To impersonate HTBS, its staff, or any other individual or entity
• To interfere with or disrupt the integrity or performance of the website or its infrastructure
• To submit false, misleading, or fraudulent enquiries or information

HTBS reserves the right to restrict access to this website, remove content, or take such other action as it considers appropriate in response to any breach of these provisions.

7. User Obligations

When using this website or engaging HTBS services, you agree to the following obligations:

• To provide accurate, current, and complete information in all communications and forms submitted to HTBS
• To promptly update any information you have provided should it change
• To use the website and any services only for lawful purposes and in a manner consistent with these Terms
• Not to misrepresent your identity, authority, or affiliation with any organisation
• To keep confidential any proprietary information, pricing, or operational details disclosed to you by HTBS in the course of a client engagement
• To comply with all applicable laws and regulations in connection with your use of this website and any services provided

You are solely responsible for ensuring that your use of this website and any materials obtained from it complies with all applicable laws and regulations.

8. Quotations and Pricing

Any quotations or pricing estimates provided by HTBS, whether via this website, by telephone, email, or in writing, are provided in good faith based on the information available at the time and are subject to the following conditions:

• All quotations are valid for a period of 30 days from the date of issue, unless otherwise stated in writing
• Quotations are subject to a formal on-site security survey and final agreement of scope and requirements
• Prices may be subject to adjustment following a site survey or any material change in client requirements
• Quotations do not constitute a binding contract until formally accepted in writing by both parties
• HTBS reserves the right to withdraw or amend any quotation prior to written acceptance by the client
• All quoted prices are exclusive of VAT unless expressly stated otherwise

Any agreed pricing will be set out in the formal service agreement. HTBS operates transparent and fair pricing practices and will not impose undisclosed charges.

9. Limitation of Liability

This website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable UK law, HTBS makes no representations or warranties of any kind, express or implied, as to the operation of the website, its content, or the information, materials, or services included on the website.

HTBS shall not be liable for any of the following types of loss or damage arising out of or in connection with the use of this website:

• Any direct, indirect, incidental, special, punitive, or consequential loss or damage
• Any loss of business, revenue, profits, or anticipated savings
• Any loss of goodwill or reputation
• Any loss or corruption of data or information
• Any business interruption losses
• Any losses arising from third-party claims

Nothing in these Terms shall limit or exclude HTBS's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by English law. These exclusions apply to the maximum extent permitted by law.

The limitation of liability set out in this clause does not apply to HTBS's liability under the operational service agreements, which are governed by separate contractual terms.

10. Indemnification

You agree to indemnify, defend, and hold harmless Highly Tactical British Security Ltd, its directors, officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach or alleged breach of any provision of these Terms
• Your use or misuse of this website or its content
• Any material you submit, post, or transmit through this website
• Your violation of any applicable law or regulation
• Your infringement of the rights of any third party, including intellectual property rights

HTBS reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which event you shall cooperate with HTBS in asserting any available defences.

11. Third-Party Links

This website may contain links to third-party websites or services that are not owned or controlled by Highly Tactical British Security Ltd. These links are provided for your convenience and informational purposes only. HTBS has no control over the content, privacy policies, or practices of any third-party websites and accepts no responsibility for them.

HTBS does not warrant or represent:

• The accuracy, completeness, or reliability of any content on third-party websites
• That third-party websites are free from errors, viruses, or other harmful components
• That third-party websites comply with applicable laws or regulations

We strongly recommend that you read the terms of service and privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website does not imply endorsement by HTBS of that website or its operators.

12. Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation. Nothing in this clause shall limit the right of HTBS to take proceedings in any other jurisdiction where it deems fit.

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.

13. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the use of this website, the parties agree to the following process:

1. Good Faith Negotiation: The parties shall first seek to resolve any dispute through good faith negotiation. Either party may initiate this process by sending written notice to the other setting out the nature of the dispute and the resolution sought.
2. Escalation: If the dispute is not resolved within 30 days of the written notice, either party may escalate the matter to senior representatives of both organisations for further negotiation.
3. Mediation: If the dispute remains unresolved, either party may request non-binding mediation through a mutually agreed mediator before commencing formal legal proceedings.
4. Litigation: If mediation fails or is not agreed, either party may pursue the matter through the courts of England and Wales, which shall have exclusive jurisdiction over all disputes arising from these Terms.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other interim relief from a court of competent jurisdiction where circumstances require.

14. Changes to These Terms

Highly Tactical British Security Ltd reserves the right to review and update these Terms of Service at any time. We will indicate the date of the most recent revision at the top of this page. Material changes will be communicated where practicable, and we may notify registered users or enquirers by email where this is appropriate.

Your continued use of this website following any changes to these Terms constitutes your acceptance of those revised Terms. If you do not agree with the updated Terms, you must cease using this website immediately. We encourage you to review these Terms periodically to ensure you remain aware of the current provisions.

HTBS may also, at its sole discretion, modify, suspend, or discontinue any aspect of the website at any time without notice or liability.

15. Contact

For any legal enquiries relating to these Terms of Service, or to report any breach of these Terms, please contact us using the details below:

We aim to respond to all legal enquiries within 5 working days. For general customer service queries, please use our main contact details above or visit our contact page.